Customer Testimonials
Hear what our happy customers have to say
“Thank you very much for your most professional and efficient service in the installation of our new hot water system. We will be more than happy to recommend your services and have no hesitation in utilising them again!”
Russell and Vicki, M.
Hot Water System Installation
“These guys are awesome! We had Adrian and the team from KMS Services install 2 split air conditioning systems at our home in Boondall. Adrian noticed that our switch board was unsafe with the new air con installed and that it was quite dangerous with not enough safety switches. These issues were sorted out with no hassles and the guys left our home clean & tidy. Very professional & the price was right too! Anybody requiring electrical work in the Brisbane northern suburbs, give Karen from KMS a call.”
Steve and Wendy, R.
Electrical Switch Board Upgrade & Aircon Install
“I am very happy with the service and product installed by KMS. Adrian was very helpful in advising me of the operation of the EvoHeat Heat Pump and the implications for our power usage. I would highly recommend using KMS and the EvoHeat 270.”
Alex, C.
EvoHeat Heat Pump Hot Water System Install
“We replaced our old malfunctioning heat pump with the Evoheat EVO270 Nov 8th. The EVO270 is so superior to the other heat pump we had. It’s a lot Quieter, runs for a much shorter period of time, takes up less room and has a modern looking style. The fact you can program it is also another added bonus. Adrian from KMS Services (Plumbing and Electrical) installed the unit is a neat and professional manner.”
Paul, W.
Hot Water System Installation
“Only being in service since our old water heater died 10 days ago very quiet wasn’t sure it was working but definitely is very quiet when it is running. KMS did a very good job installing the unit and showing how it works waiting to see our savings on the electric bill when it arrives.”
Colin, B.
Electrical Switch Board Upgrade & Aircon Install
“So far our Evoheat has met our expectations. Waiting to see our first bill. Quieter than I thought it would be. KMS services installed it for us. They did a fantastic job. Karen and Adrian communicated well what time lines the work would be done. Very happy with their service.”
Jude, B.
EvoHeat Heat Pump Hot Water System Install
“We decided upon a heat-pump system to help us save on power costs and our installer KMS Services recommended Evoheat 270. We could not be happier with our choice and that decision. The unit itself looks good and it is very efficient to run. We also noticed a big difference in the water temperature compared to our old one which used to be scalding hot. This is so much better. KMS Services were outstandingly professional with their service and we wouldn’t hesitate to use them again!”
Carol, R.
Hot Water System Installation
“This unit was recommended by my plumber at KMS Services and am looking forward to the power savings over my 20 something year old system. My wife was worried about possible noise and she is happy with how quiet it is. The evo270 is also styled impressively although my son thinks it would make a great new tardis for Dr Who. Overall great system and brilliant workmanship and knowledge shown by KMS Services.”
Mick, M.
Electrical Switch Board Upgrade & Aircon Install
“I found everyone at KMS to be very helpful and knowledgeable. The whole team came together to help me sort out my hot water problems quickly and efficiently. I highly recommend their services.”
Melody, D.
Hot Water System Repair
“I would highly recommend KMS services. They were easy to contact and the communication was excellent. Out hot water issues were addressed quickly and the technician took the time to drop back on the weekend to explain what he had done to address the issue as I was not present for the repairs. They were very reasonably priced and the job was completed professionally. Excellent service!”
Mitch, D.
Hot Water System Repair
“Great company to deal with. I actually contacted them to try and get a comparison cost for the installation of a new water heater. Karen (office manager) was so friendly and knowledgeable that I ended up booking KMS to replace the water heater. The hot water technician, Adrian was also very friendly and knowledgeable and obviously very proud of his work. He made the water heater, valves, insulated piper and copper pipe look like a work of art. Would definitely use them again.”
Carol.E
Hot Water System Install
“These guys are awesome! We had Adrian and the team from KMS Services install 2 split air conditioning systems at our home in Boondall. Adrian noticed that our switch board was unsafe with the new air con installed and that it was quite dangerous with not enough safety switches. These issues were sorted out with no hassles and the guys left our home clean & tidy. Very professional & the price was right too! Anybody requiring electrical work in the Brisbane northern suburbs, give Karen from KMS a call.”
Steve and Wendy, R.
Electrical Switch Board Upgrade & Aircon Install
“Our hot water system expired and it was Christmas Eve when I found KMS Services’ advertisement in our local paper. I telephoned and within a few house Adrian arrived and replaced the element and thermostat. While Adrian was here, we mentioned that our hotter services had been problematic for 16 years – not always providing hot water when required. Adrian looked at the plumbing setup and identified that the piping to the mixing valve was incorrectly arranged, so we had him re-arrange the cold water piping – and now our hot water service is perfect. We would recommend KMS Services. Great Service and excellent technical know-how!”
Geoff, H.
Hot Water System Repair
“Great company to deal with. I actually contacted them to try and get a comparison cost for the installation of a new water heater. Karen (office manager) was so friendly and knowledgeable that I ended up booking KMS to replace the water heater. The hot water technician, Adrian was also very friendly and knowledgeable and obviously very proud of his work. He made the water heater, valves, insulated piper and copper pipe look like a work of art. Would definitely use them again.”
Carol.E
Hot Water System Install
“New to renovations I was confronted with numerous electrical and plumbing surprises. After attempts at trying to co-ordinate a workable time table between trades, I finally chose KMS as they were able to do both! KMS provided a very competitive quote and Adrian went the extra mile to answer any questions and give his unbiased advice. They provided a highly professional, reliable, fast and high quality service and on were always on time. I couldn’t be more happy to recommend KMS, Adrian and his team for their professionalism, courtesy and worth ethic. Thank-you Adrian, Karen and Oliver… keep up the excellent work!”
John, C.
Complete Plumbing & Electrical House Renovation.
“I had KMS Services install my new hot water system, an EVOHEAT heat pump. Adrian and Karen are both friendly and professional – no nonsense service and great advice. Love my new system and would highly recommend KMS! Thanks guys :)”
Tim, M.
EvoHeat Heat Pump Hot Water System Install
“KMS provided prompt and affordable service. We are extremely happy with our new heat pump.”
Sarah, C.
EvoHeat Heat Pump Hot Water System Install
“Adrian, Karen and Oliver were great with the service they provided. It was at the wrong time of the year – just before Christmas and the tenants were heading away – so they weren’t happy about the old HW system finishing it’s life. Adrian installed a temporary one and then installed a new Heat Pump the week before Christmas. Karen was the middleman [person] and organised everything well. Adrian also did a follow up as promised to make sure all was in order. Getting used to the Heat Pump and having the regulated temperature will be the hard part. If your looking for a plumber or electrician – give these people a call at KMS – I’m sure they will go out of their way to help you as well.”
Laurie, A.
EvoHeat Heat Pump Hot Water System Install
“Very happy with work on hot water system done. It was done efficiently, quickly attended to and workers were punctual. Can’t comment on comparative prices but all round quality counts. Whole process from initial call to receipt of final invoice was painless.”
Paul, G.
Hot Water System Repair
“Put in an online request which was answered very promptly, got a plumber out the same day. Adrian was on time, very pleasant and professional. Very reasonable cost wise. Have already sung your praises to a work friend needing plumbing services.”
Melanie, K.
Plumbing Services
“KMS were always polite and willing to help. They aren’t a company who gives you a quick fix and takes your money, they actually work toward proper solutions and provide value for money. We worked with KMS for our hot water system. They were on the ball straight away and didn’t leave us stranded, which is fabulous. They can be a little slow with follow up but they do work toward a proper resolution, which in all fairness, can take time to resolve and is worth it in the end as problems are fixed correctly. I would recommend this company!“
Sacha, J.
Hot Water System Install
“Professional service, telephone calls were answered promptly. Attended to work on time.”
Ranjith, A.
Hot Water System Repair
“KMS undertook some domestic work for us in Nov 16. We prefer to hire family run businesses with their own tradesmen. KMS didn’t let us down experienced tradesmen who can work through problems. One of our fittings was unsuitable and a replacement was quickly sourced and obtained. This business will give you a range of options rather than try to sell you a particular product. Would definitely use them again, experienced, informative and considerate, recommended.”
Sue, B.
Hot Water Services
“Very impressed with KMS Services, from speaking with the office who said they would call me back with a time frame, which they did – not like some of the other companies I rang. It was really great that they could deal with both my plumbing and electrical needs. $185.00 was charged to fix my Hot Water problem, other companies were charging almost double that amount – was going to be looking at $350.00 with one company. KMS Provided me with a prompt response to my Hot Water issue, and answered any queries I had, I will definitely be using KMS again and recommending them to my friends and family. One very happy customer. Massive thanks again.”
Vicky, W.
Hot Water System Repair
“My first contact with KMS was when our hot water system died. Adrian came the same day and it was replaced within a couple of days at a cost and shorter time frame below other quotes. Karen and Adrian are prompt and professional. I have since had an air-conditioner installed, had substantial work done with a rental purchase and a complete kitchen refit. It was great having a plumber, refrigeration and residential mechanic in one as this saved not only money but time involved in coordinating other trades. To me, the value of Adrian’s knowledge and experience was immeasurable. I would, and have already recommended him to others.”
Carron, H.
Hot Water System Replacement & Install
“Contacted KMS regarding a noticeable decline in hot water temperature coming from our solar electric system. Was pleasantly surprised to see Adrian within a couple of hours of ringing KMS. Adrian fixed the initial problem, and following an inspection, noted a couple of incorrect installations that were inhibiting the hot water temperature throughout the house. Adrian impressed me as someone who has a depth of experience which only comes from longevity in the trade. I will be getting him back to attend to a few matters and would certainly recommend his services to anyone.”
Rob, B.
Hot Water System Repair
“Our hot water system died on a Wednesday and KMS installed the new one plus a heat pump on the Friday morning. I was invoiced the quoted amount so no surprises come payment time and the work was outstanding and very neat. As they are both plumbers and electricians, they did the whole job too saving me time. If you have to spend money, spend it with a family run business. Cheers Graham.”
Graham, G.
Heat Pump Hot Water System Install
“We cannot speak more highly of KMS. They are a pleasure to deal with and gave great advise. We we were most impressed with the professionalism of the work done by Adrian & his staff & could not be happier with the dealings we had with their team.”
Ian, S.
Hot Water System Repair
“Adrian & Karen from KMS were very helpful to me for making the correct decision in regards to replacing my broken heat pump hot water system, in time for Christmas. After trying several other repair companies and my family being without hot water for over 16 days, nobody could give me a straight answer and this was costing me money. KMS was the only company that made sense and their service delivery was on time and as promised. Their workmanship was excellent and I would certainly recommend them to anybody in the area. I would definitely use the services of KMS again in the future.”
Bradley, R.
Heat Pump Hot Water System Install
“Prompt response and excellent installation. Would highly recommend.”
Jim, R.
Hot Water System Install
“Karen and Adrian were fantastic in helping us sort out the old pipes at our house. Reliable and knowledgeable. Thanks KMS Services!”
Tang, L.
Hot and Cold House Piping Upgrade
“We have used KMS Services several times in the past few years for Plumbing and electrical issues. Adrian replaced the cooktop in one of our properties, which was not an easy job to fit it into the existing space in the granite benchtop. He saved us needing to have the granite cut to make it fit. He also found further potential problems with the electrical wires behind the oven, and fixed those at the same time. He has serviced and repaired our air conditioners, fixed leaking taps, leaking dishwasher, he was able to get the hot water service up and running again quickly and carried out exploratory work to find a mystery leak in the wall. We continue to use KMS Services as we feel confident that the job will be done properly by a quality tradesperson. We have no hesitation to recommend KMS Services to other people.”
Craig, D.
Hot Water, Plumbing & Electrical Services
“Just had Ady out to my business Timeless Car Cleaning at Northgate after we lost power on a circuit. He was here quicker than anyone else could be, priced well (we all know trades cost $) and got us back online quickly and with minimal interruption to the day. Very, very happy and now have his details as an emergency contact for any of our needs! Thanks again, highly recommend.”
Richard, B.
Switch Board Repair
“Great communicating, great service, pleasure to work with. Mel.”
Mel, S.
Hot Water System Install
“Nice to have hot showers again. Much more refined than the old heat pump it replaced (different brand). The unit is quiet and easy to use. It has some very good features such as an anode that can be easily replaced from the side of the unit. The installation by KMS was prompt & very neat (better than previous install.) I would highly recommend this unit & the installers.”
Jeff, S.
EvoHeat Heat Pump Hot Water System Install