Google Rating

4.8

Based on 157 reviews

KMS Hot Water Services

4.8

22:18 02 May 21

We bought an ISTORE heat pump system from KMS and the service was excellent. We were impressed with their efficient communication as I phoned Oliver on the Tuesday and the system was installed in the Thursday. The installation proved to be difficult and Adrian went above beyond to ensure that the we had hot water. We are very happy with the system. I would definitely recommend the product and this company. Professional and very friendly.

Steven Faulkner

11:22 06 Apr 21

Called KMS this morning as my hot water system has suddenly stopped producing hot water. By lunch time one of the KMS technicians had arrived and repaired my system at a fraction of the cost than was quoted elsewhere. Great attention to detail and a friendly manner. Would recommend highly!

Peta Radnidge

04:47 02 Dec 20

After completing a lot of research, I decided on replacing my old heat pump with a new one. As I live out of suburbia, I was both surprised and delighted that KMS Services were able to attend at a time convenient to me and am very impressed by the communication and service provided. The I-store unit is fantastic and quiet - so happy to have a heat pump that works! I highly recommend KMS services - thank you.

J Sauv

02:41 07 Nov 20

Around 6 months ago I had KMS replace my old electric hot water system with a heat pump in order to reduce the running costs of my hot water. I have since received 2 hot water bills and can happily confirm that my bill has decreased significantly. Professional service, great knowledge and friendly staff. Would recommend.

Ian Walker

14:26 01 Nov 20

Needed To replace my old Solar hot water service. Called KMS on Monday Spoke to Adrian. He said he could inspect the job on Tuesday. Had a quote that afternoon. Accepted quote on Wednesday. Heat pump installed Thursday afternoon. Adrian and Oliver were great to work with very professional. Would highly recommend.

Tania Giles

23:53 29 Oct 20

These guys are awesome! We changed from gas to the istore heat pump. Great communication and professionalism before and throughout the installation. Big job with removing gas system and replacing with heat pump but all done in a day. Highly recommended. I would certainly call these guys first.

Jan Barton

09:02 19 Oct 20

I wanted to replace my old hot water system with a new heat pump model. I sent a request for a quote and received a response within the day. The quote was competitive. KMS continued the fabulous service with an outstanding installation within days, removed the old system, all new fittings. 5 star rating all round, price, service, installation.

Sharon Kao

10:10 25 Aug 20

The team at KMS has been being really helpful in answering any of my enquiries from quotation to installation of a hot water unit. Adrian is very experienced in what he does on site and pays real attention to details. Adrian is a true professional!

Rick Brayton

00:37 07 Jul 20

Hey great work KMS service. No hot water in winter, yikes. Thanks to KMS the job was done that day and no cold showers for us. I found the installers to be courteous and the plumbing was neat and professionally done. I was happy with the price and Oliver provided great sales and back office support.

Desiree S

08:23 22 Jun 20

The team at KMS are very professional and communicate everything from repair prices, quotes for new system, removal of old system and time and date they will be at your home. We are very happy with our larger Rinnai system and they took care to make sure everything was correct before leaving the job including how to operate the new system and clean up. Nothing was too much trouble and the work was carried out in a professional, timely and cost effective manner. Quality workmanship is a definite plus here. Also a bonus, KMS does both the electrical and the plumbing. Thank you to the team at KMS. Well done on a great job.

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Hot Water System Comparison

Find out which hot water system is the right choice for you!

Electric

Conventional Choice

Low Initial Cost

Not Environmentally Friendly
Rising Electricity Prices
Most Expensive to Run

Electric hot water systems are the traditional type of hot water system on the market today. Although they are slightly cheaper to install, they are extremely expensive to run compared with the newer technology of a heat pump, costing you thousands more over the life of the system!

Cheapest to Run
Reduces Running Cost by up to 75%
Latest technology
Highly trusted & Reliable Brands
Cheaper to Install than Gas & Solar
Environmentally Friendly

Heat Pumps have gained tremendous popularity in the recent years and are the No.1 type of hot water system. With market leading energy efficiency, heat pumps can reduce your hot water bills by up to 70%! The iStore Heat Pump is our recommendation as it is built to Australian standards, easy
to install, extremely reliable and saves you THOUSANDS on your running costs over the life of the
system!

solar

environmentally friendly

Environmentally Friendly

Unreliable & Problematic
Most Expensive to Install
Excessive Weight on Roof
Difficut to Access & Service System
Exposure to extreme weather conditions, leading to damaged panels.

While being environmentally friendly, we have seen far too many problems with solar hot water systems to be able to recommend this type of system. The roof mounted systems are often too heavy for the roof design and due to decreased accessibility, issues with the systems are frequently discovered too late. They are also the most costly unit to install and run inefficiently on an electric booster at night and on overcast days.

gas/instantaneous

Compact design

Compact Design – can be installed where space is limited

Rising Prices & Gas Charges
Expensive to Install
Expensive to Run

Gas Hot Water systems are a niche product that we only recommend if no other option would fit in the space at your property. They are expensive to install and due to the ever increasing gas prices and charges, they have also become expensive to run.

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